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A thorough and well-planned approach is key to any successful culture change initiative. Global Inclusion Strategies offers a six-step process to guide your organization through the your culture change challenge and create success for the businesses and people involved.

With access to a network of consultants across the country, Global Inclusion Strategies also provides a broad range of skills and experiences to pave the road to your organization's success.


Assessing Needs

Focus: Organizational

Activities:

  • Dialogue with client on objectives for the initiative and history leading to this point.
  • Gather useful information, e.g.
    • Employee and customer feedback.
    • Demographic trends (workforce demographics, turnover statistics,
      promotion trends, hiring trends, etc.).
    • Organizational culture inventory (formal or informal).

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Setting Objectives

Focus: Systemic

Activities:

  • Perform analytic assessments.
  • Hypothesize solutions.
  • Set goals.
  • Brainstorm - formalize ideas.
  • Conduct best practices and benchmarking research.

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Creating the New Culture

Focus: Tactical

Activities:

  • Convert to language understood by team and organization.
  • Set policies and develop systems (such as work/life balance programs, career development systems, etc.) supporting new culture.
  • Define expected behaviors: accountability models/derailment factors.
  • Develop competency models including behavioral expectations and derailment factors.

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Gaining Buy-in

Focus: Communication

Activities:

  • Build consensus.
  • Gain approval before proceeding.
  • Incorporate feedback - motivate organization.

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Skill Building

Focus: Education

Activities:

  • Translate strategy into operations.
  • Build skills to live up to expected behaviors.
  • Build skills to address potential barriers.

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Measuring Success

Focus: Systemic

Activities:

  • Perform analytic assessments.
  • Hypothesize solutions.
  • Set goals.
  • Brainstorm - formalize ideas.
  • Conduct best practices and benchmarking research.]

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Quick List of Services
Attracting and Recruiting Candidates
Benchmarking Study
Best Practice Study
Career Development, Mentoring Programs, Succession Planning Programs
Client Question and Answer Line
Communication
Customized Business Case and Comprehensive Strategy Development
Diversity Council Support
Intact Team Interventions
Keynote Speaking
Leadership Development and Executive Coaching
Needs Assessment, Cultural Audits, Employee Satisfaction, Customer Satisfaction, Exit Interviews, Post-exit Interviews
Retaining Employees
Training
 
Excerpts
"Global Inclusion Strategies consultants bring a wealth of expertise and knowledge to their projects. I know when I request information and advice that it will be current with the best practices, based on sound experience, and amended to the particular culture with which they are working."

Carolyn Maue
Vice President
Workforce Culture, UPMC Health System
 
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Guinging Buy-in Skill Building Measuring Success Creating the New Climate Setting Objectives Assessing Needs